Privacy Policy
This policy explains how the PerfumeX mobile auction application and its supporting services collect, use, protect, retain, and delete information. PerfumeX does not sell personal information and does not use personal information for third-party advertising or cross-app tracking.
Information we collect
- Account and contact information, including your name, phone number or email address, password verifier, verification status, and preferred language.
- Shipping profile information you provide, including governorate, city, and delivery address.
- Auction and transaction activity, including bids, favorites, product views, wins, purchases, receipts, and shipping status.
- Content you send to us, including support messages and reports.
- Notification identifiers, session identifiers, and limited technical request information used for login security, fraud prevention, rate limiting, and push notifications.
How we use information
We use information to create and secure accounts, verify identity, operate auctions and Buy Now purchases, provide receipts and shipping support, send requested service notifications, answer support requests, prevent abuse and fraud, and maintain the reliability and security of PerfumeX.
Service providers and sharing
We disclose only the information needed to providers that help us operate PerfumeX. These can include infrastructure and database hosting providers, OTPIQ for verification-code delivery, Google Firebase Cloud Messaging and Apple Push Notification service for notifications, and shipping providers when delivery is required. These providers process information for the requested service. We may also disclose information when required by law or to protect users, PerfumeX, or others from fraud, abuse, or security threats.
Security
Production traffic is encrypted in transit using HTTPS. Passwords are stored as salted one-way hashes, login sessions are stored as token hashes on the server, mobile session credentials use operating-system protected storage, and administrative access is restricted and time-limited. No internet service can guarantee absolute security.
Retention and deletion
We retain account information while your account is active and keep other records only for the time needed to provide PerfumeX, resolve disputes, prevent fraud, meet security needs, and satisfy applicable legal obligations. You can permanently delete your account inside the app under Settings → Delete account. This removes the account, sessions, notification tokens, support messages, reports, payment records, and associated personal identifiers from auction activity. You can also submit a request using our public privacy request page. Residual copies may remain temporarily in restricted disaster-recovery backups until those backups complete their normal rotation.
Your choices
You may edit your shipping profile in the app, choose whether to enable notifications in device settings, sign out to revoke the current session, and request account and associated-data deletion. You may also ask a privacy question using the public request page.
Children
PerfumeX is not directed to children. Auction participation can create a purchase obligation, so users must be at least 18 years old or the age of legal majority where they live.
Changes to this policy
We may update this policy when our practices or legal obligations change. The effective date above identifies the current version.
Contact PerfumeX
For privacy questions or account deletion, use the PerfumeX Privacy Request form. Signed-in users may also contact Customer Support inside the app.